ATHI Services

Service support

ATHI ONE-STOP Service

Pre-sale support:

First, we spend time understanding your business, priorities and production goals, and then we will craft strategies to help you make progress and achieve measurable results. Professionalism, know-how and communication skills are essential requirements for all the people involved in the technical support and after-sales service. Our experts ensure that your equipment operates precisely according to your needs at optimum efficiency.

After-sale support:

For our clients, after-sales service, training and technical assistance are as necessary as the equipment quality. Our helpline is active eight hours a day, five days a week. All personnel are specialists in automated solutions and capable of analysing and diagnosing issues remotely, therefore keeping any possible downtime to the minimum. When you contact a problem, you have already started to resolve it.

Service support

We are your full line casting and blasting services center.

At every point of contact, we pledge to provide you with the utmost in timely service, follow-through and respect each time, and every time we have the privilege of serving you.

Safety

Provide comprehensive operating instructions to help you use ATHI equipment safely.

Capable

After-sales and technical staff support online service for you eight hours a day.

Efficient

Mobile terminal intelligent monitoring equipment, timely reminder to replace consumables

Committed

ATHI has more than 90% customer satisfaction and customer repurchase rate of 60%.

Service support

Service Case

ATHI-factory-workshop

Adhering to the concept of integrity, ATHI will continue to be a trustworthy group

ATHI considers a sound reputation the foundation of business and recognizes that integrity is the prerequisite for maintaining our reputation …

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Working and Growing with ATHI

ATHI respects all employees’ rights and provides humanistic care

ATHI respects all employees’ autonomy and creativity and supports their self-development. We provide all employees with an equal opportunity to …

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After-sales service

ATHI Provides Adequate After-sales Service and Support

ATHI aims to improve product quality and strengthen comprehensive after-sales service. As an excellent manufacturer of surface cleaning and casting …

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